Another great one. I love the idea of non-scaling, very human activities within scaled-up organizations. I guess that's like, the Zappos customer service model, and maybe the philosophy that underlies a lot of large businesses that are surprisingly beloved, despite their scale.
Another great one. I love the idea of non-scaling, very human activities within scaled-up organizations. I guess that's like, the Zappos customer service model, and maybe the philosophy that underlies a lot of large businesses that are surprisingly beloved, despite their scale.
Well written, and a bit scary.
Excellent! Well said! Thank you for sharing!😊